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Responsible Gaming

Responsible Gaming

It is illegal for all persons under the age of 18 (or considered to be minors within the jurisdiction of your residence) to engage in gambling activities. Anyone under the age of 18 may not open an account or place a bet on this site. If any customer who violates this rule is found, M99win will take action to terminate the operation of the betting account.

About betting
Gaming is just a way of entertainment. Do not too addictive, which has a negative impact on daily life. M99win absolutely responsible for all the customers to get the best entertainment experience with healthy environment. M99win also hopes that customers can clearly adjust their mentality to avoid affecting their careers, families or life due to addiction.

M99win reminds players:
If there is an account that violates the above restrictions, the website will also take actions to terminate the operation of the betting account.

M99win is enthusiastically working to provide players with a good quality entertainment platform. The purpose of these questions is to ensure that our games are fair and impartial. We encourage our clients to understand the status of their hazards and risk of gambling by answering our questionnaire below:

  • Will you gamble because you are bored or unhappy?
  • When you are betting, do you feel that the money has been lost or you want to bet again as soon as possible?
  • Will you gamble until your money is gone?
  • Do you have a habit to borrow money or even steal to conduct gambling?
  • Have you intentionally concealed the time and money you spent on gaming?
  • Are you unwilling to spend your bet on other aspects?
  • Have you lost interest in family, friends and hobbies?
  • If your bet is all lost, will you feel that you will win back the money that you lost as soon as possible?

  • If most of your answers are "yes" and you may be addicted to gambling, we recommend that you:
    • Use gaming as an entertainment and leisure project
    • Avoid continuous losses
    • Have a personal understanding of gambling
    • Arrange your time and vigour in your gambling

    You can also find out more about the gambling problem by going to GamCare's website at

For some customers who wish to stay away from gambling for the time being, we will provide a self-exclusion feature that allows you to apply for a six months to five years account closure. Please click on "Contact Us" on the webpage, our customer service staff will bring you more information.

Parental monitoring:
There are many parents and guardians who ask to filter the web. We recommend the following websites:

Software protects children from inappropriate websites:
Sites that will allow parents to set up quarantine: